Hotel policies

Booking and cancellation conditions.

Booking conditions

To guarantee your booking, please make a bank transfer equal to 50% of the total booking value; the remaining 50% must be paid at check-in.

To guarantee the booking, you can also give us your bank card details. No amount will be charged at this time.

Proof of payment

The proof of transfer must be e-mailed within a maximum of 24 hours to: [e-mail address].

If proof of payment is not sent within 24 hours

The booking will be treated at the web rate (no discount) and [xx]% of the total booking value will be charged to your bank card.

Bank details for the transfer

Bank: [xxx] · IBAN: [xxx] · BIC: [xxx]

Account holder: [xxx] · SIRET: [xxx]

Times

Check-in: 2:00 pm · Check-out: 12:00 noon.

Not included (payable at the hotel)

– Tourist tax, per person and per night, at the rate in force in the town
– Extra consumption during your stay
– Hire of extra beach and pool towels after the second loan: [€x.00]

Restrictions

– Pets up to 8 kg are accepted on request, with a supplement of [€x.00] per night.
– Smoking is prohibited anywhere on the property.
– Cheques are not accepted.

Cancellation conditions

Bookings guaranteed against a no-show (advance deposit) may be cancelled:

– You may cancel your booking free of charge up to [xx] days before arrival.
– [xx]% of the total will be charged if you cancel less than 20 days before arrival, or a credit for nights at the hotel will be issued (conditions below).
– [xx] days before the arrival date (check-in): no refund.
– If the guest is already staying at the hotel and decides to leave before the planned date, the hotel reserves the right to charge all the nights booked.

In accordance with Article L. 221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date.

Conditions of the night credit

– to be used within [xx] days,
– personal and transferable with written authorisation,
– subject to availability,
– subject to the prices and conditions of the chosen period.

Notes

We understand that exceptional situations may arise: in that case, please contact us.

To cancel, use the link in your booking confirmation e-mail.

When a refund is made, the hotel reserves the right to charge an administrative fee of [€x.00].